Deposits, Lateness & Cancellation Policies
DEPOSITS, LATENESS & CANCELLATION POLICIESDeposits: Please note all appointment require a deposit and deposits are non refundable. Balances paid after appointments are non-refundable. If you need to reschedule your appointment you may transfer your deposit over up to 1 (One) time, as long as you give 24 hours notice. If you cannot make it to your rescheduled appointment or do not give 24 hours notice your deposit will be forfeited, you will be charged the 50% of the full rate of the service(s) booked, and you will need a new deposit to book again. If you cancel or do not show up to your appointment, your deposit will be forfeited and you will be charged 50% of the full rate for the service(s) booked.
Late Policy: We ask that each guest arrives at or no morw than 5-10 minutes before their appointment time. Being more than 15 minutes late may result in the forfeiture of your deposit, cancellation of your appointment and your card on file will be charged 50% of the service(s) booked. A new deposit will be needed to book any appointments that were cancelled due to lateness.
Cancellation/No-Show Policy : We understand that an unexpected life occurrence could arise that may force you to cancel your appointment. Our cancellation policy is in place is to insure that canceled appointment can be swiftly refilled by a waiting client. Reminder text and emails are sent out 48 hours in advance to confirm appointments. All cancellations are required 24 hour prior to your appointment. Any appointment rescheduled or canceld less than 24 hours in advance will be charged 50% of the full rate of the services booked.